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Judge.me is the best starting point for most Shopify stores: its free plan includes unlimited reviews, with photos and videos, the app is available in French and the paid plan costs $15/month. Pick Avis Vérifiés if you sell mostly in France and want reviews certified NF ISO 20488 by AFNOR (custom quote). Pick Loox if you want a free plan up to 500 orders focused on photo reviews, keeping in mind the app is English-only.
Both have a free plan. Judge.me includes unlimited photo and video reviews on the free plan and caps its Awesome plan at $15/month, whatever your volume. Loox is free up to 500 orders, then its Convert plan costs $49.99/month for 300 orders, plus $50 per additional 300 orders. At 1,000 orders a month, that's $15 versus about $200.
Yotpo Product Reviews is free up to 50 orders per month, then Starter from $15/month and Pro from $119/month, with pricing that follows order volume. Judge.me has a free plan, then an Awesome plan at $15/month at most. Loox has the broadest free plan (up to 500 orders), then Convert at $49.99/month. Okendo is free up to 50 orders, then from $19/month.
Avis Vérifiés (Skeepers group) for brand and product reviews tied to proof of purchase, certified NF ISO 20488, with Google Shopping stars from the Starter plan (from €69/month for 400 orders). Trustpilot for company reviews, with a free plan at 50 invitations per month and paid plans from $99/month billed annually; product reviews are a paid add-on.
Okendo is a Shopify platform that combines customer reviews, loyalty, referrals, quizzes and surveys. The Reviews product has a free plan up to 50 orders a month, then costs $19, $119 or $299 a month depending on volume (200, 1,500 or 3,500 orders). The other products and the full platform are quote-based. On a small budget, Judge.me is capped at $15/month.
Klaviyo (free up to 250 contacts, then $20/month) is the most complete tool for using Shopify data. Omnisend (free, then $16/month) bundles email, SMS and web push from the free plan. Brevo has a free plan with 300 emails a day and a Starter plan from 5,000 emails/month. Splio targets omnichannel retail on quote, Mailchimp simple newsletters (from $13/month).
At 25,000 active profiles, Klaviyo email costs $400/month (250,000 emails/month included), according to its pricing calculator on Oct 18, 2026, or $4,800 a year. Only reachable contacts count, and SMS is billed separately (from $15/month). Omnisend and Brevo don't show a readable price at that volume.
Brevo charges by email volume sent (Starter from €7/month for 5,000 emails, automation from the Standard plan at €15/month), while Klaviyo charges by active profiles (paid email plan from $20/month for 251 to 500 contacts according to its Shopify listing). Brevo has the lowest entry price; Klaviyo natively syncs your Shopify catalog, tags and coupons.
Klaviyo bills email by active contacts (free up to 250, then from $20/month). Brevo bills by email volume (Starter from €7/month, automations from Standard at €15/month). Omnisend is the closest alternative on Shopify, with email, SMS and web push (Standard from $16/month). Mailchimp starts at $13/month for simple newsletters, Splio targets omnichannel retail on quote. None shows a readable price at 10,000 contacts outside its calculator as of Oct 18, 2026.
Omnisend brings email, SMS and web push together in one Shopify app. The free plan covers 250 contacts and 500 emails a month, Standard starts at $16/month (500 contacts, 6,000 emails) and Pro at $59/month (2,500 contacts, unlimited emails, SMS from $0.007). Prices rise with the size of your list.
Loop (free Checkout+ offer, then from $155/month) offers Instant Exchange, Shop Now and Bonus Credit to push exchanges over refunds. ReturnGO (from $147/month for 110 returns, 14-day trial) includes exchanges, Shop Now and store credit from its first plan. Sendcloud adds a returns portal to its shipping software from the Growth plan (€89/month). Gorgias isn't a returns tool but a helpdesk that integrates with Loop.
Gorgias is a Shopify helpdesk that bills by ticket volume, not per agent: from $10/month (Starter, 50 tickets, 3 agents) to $900/month (Advanced, 5,000 tickets). Your agents can edit, refund or cancel an order directly from the ticket. Beyond the quota, each extra ticket is billed, so an activity spike drives up the bill.
Gorgias bills by ticket volume ($10 to $900/month, agents not billed beyond Starter) and lets you edit, refund or cancel a Shopify order from the ticket. Zendesk bills per agent ($19 to $115/agent/month on annual billing) and connects to Shopify through its app. Many agents and few tickets: Gorgias. Few agents and many tickets: Zendesk often comes out cheaper.
ReturnGO starts at $147/month (110 returns included) and its Pro plan at $297/month supports unlimited portal languages, a real plus for a store selling in France. Loop starts at $155/month, but instant exchange, bonus credit and Shop Now come together in its Advanced plan at $340/month, and its Shopify listing is in English only.
Returns are mostly decided before the purchase: a size guide with real measurements, on-model photos, customer reviews with photos. After the purchase, offer an exchange or store credit before a refund to keep the revenue, and analyze return reasons every month. In the US, the NRF estimates that 19.3% of online sales were returned in 2025.
TrendTrack is an e-commerce intelligence tool that brings together Shopify store analysis, Meta and TikTok ad libraries, brand emails and ongoing competitor tracking in a single interface. It starts at €34/month billed annually and targets dropshippers, media buyers and DTC brands.
TrendTrack (from €34/month billed annually) covers Shopify stores, Meta and TikTok ads and brand emails. Minea (from $49/month) focuses on Meta ads and products. Koala Inspector is a free Chrome extension (paid plan at $22/month) for inspecting a store. Similarweb (from $125/month) measures the traffic of any website.
TrendTrack to track competing brands over time: store, Meta and TikTok ads, emails, from €34/month billed annually. Minea to find winning Meta ads, products and stores, from €49/month (€39/month billed quarterly). Its TikTok, Pinterest and Snapchat ads are listed as "coming soon" on its pricing page.
Start with the store itself (theme, apps, products), then its active ads, then its emails by signing up for its newsletter, and finish with its traffic. TrendTrack (from €34/month billed annually) covers the store, Meta and TikTok ads, brand emails and estimated traffic. Koala Inspector (free plan, paid at $22/month) covers the store, estimated traffic and Facebook and Google campaigns. Similarweb (from $125/month) estimates traffic for any website.
Sendcloud is multi-carrier shipping software with a free plan (600 labels a year) and plans from €26 to €599/month. Boxtal gives access to negotiated carrier rates with no commitment. Shippingbo combines OMS, WMS and TMS for multichannel stores, on quote. Cubyn, often cited for outsourced fulfillment, has permanently closed.
Sendcloud is subscription shipping software (free, then €26 to €599/month plus €0.08 to €0.11 per label) with 170+ carriers, support for your own carrier contracts and a returns portal from the Growth plan. Boxtal is a French multi-carrier platform whose Shopify app is free: you pay for shipping per parcel, at rates negotiated on its customers' combined volume. Boxtal to start without a subscription, Sendcloud when you want to automate and brand tracking and returns.
On a standard European card, Stripe charges 1.5% + €0.25 and Mollie 1.80% + €0.25 (1.20% + €0.25 for a Cartes Bancaires card), with no mandatory subscription. PayPal costs 2.90% + €0.35 in France. On Shopify, Shopify Payments avoids the transaction fees Shopify adds when you use another provider (2% on the Basic plan). Alma handles installment and deferred payments, from 3.60% excl. VAT for paying in 2 installments.
Alma, a France-based provider, offers pay in 2, 3 or 4 installments and pay later at D+15 or D+30, with the full amount paid to the merchant immediately. Klarna is added on Shopify through Shopify Payments, but France is not among the store countries listed in its documentation as of Oct 18, 2026. Neither shows its merchant fees on the pages checked: ask for a quote.
For an e-commerce store, Refine is the most complete: AI tracking plus content creation and publishing to your Shopify blog, from €165/month. Peec AI is best for product-level (SKU) visibility with a Shopify catalog import, Hikoo and Otterly.AI are the cheapest ways in, and Profound targets large enterprises.
On the pricing page checked on October 18, 2026: Starter at €34/month, Pro at €62/month and Business at €111/month billed annually, plus a custom Enterprise plan. Annual billing gives -30%, quarterly -15%. →
TrendTrack lets you start for free and offers a free Chrome extension that shows a store's traffic, theme and apps. →
Yes. TrendTrack announces an MCP integration that lets you query its data from Claude or ChatGPT. →
Minea is best known for searching ads and winning products. TrendTrack puts more emphasis on full brand analysis: store, ads, emails and tracking over time. →
A GEO (Generative Engine Optimization) tool regularly asks ChatGPT, Perplexity, Gemini, Google AI Overviews and other assistants the questions your customers ask, and measures whether your brand is cited, where it appears and which sources the AI relies on. Some tools go further and create the missing content. →
According to their pricing pages on Oct 18, 2026: Otterly.AI starts at $29/month (15 prompts), Geoptie at $41/month (15 prompts) and Hikoo at €69/month (30 prompts). Hikoo also mentions a free plan, and Qwairy has a free plan with 120 credits. →
Peec AI offers a catalog import from Shopify or CSV and SKU-level tracking. Profound tracks product visibility in ChatGPT Shopping on its Enterprise plan. Refine offers AI-readable product pages on its Scale plan. →
Among the tools compared, Hikoo (Agent plan), Qwairy and Peec AI (Enterprise) list Mistral. That matters if you sell mainly in France. →
These tools analyze public information: ads that are running, store pages, emails received after signing up. Copying protected visuals or copy, however, is still prohibited. →
They are estimates, and vendors present them as such. Use them to compare stores with each other, not to know exact revenue. →
Koala Inspector has a free plan that never expires and shows a store's theme, apps and products. TrendTrack also offers a free Chrome extension. →
As of Oct 18, 2026: Brevo allows up to 300 emails a day for free. Klaviyo, Omnisend and Mailchimp all cap at 250 contacts and 500 emails a month. →
According to its Shopify App Store listing, email is free up to 250 contacts, then the Email plan starts at $20/month for 251 to 500 contacts. The SMS plan starts at $15/month for 1,250 credits. →
Not necessarily: Klaviyo (150 free SMS credits on the free plan) and Omnisend offer SMS in the same app, and Brevo's Starter plan covers email and SMS (SMS credits sold separately). →
As of Oct 18, 2026, TrendTrack starts at €34/month billed annually (Starter). Minea starts at €49/month billed monthly, or €39/month billed quarterly (Starter). Minea does not show an annual price on its pricing page. →
On Minea's pricing page checked on Oct 18, 2026, the plans list Meta ads, and Snapchat, Pinterest and TikTok ads are marked "coming soon". →
TrendTrack offers a brand email library. Minea does not mention this feature on its website. →
Yes. TrendTrack has a BrandTracker limited to 2, 10 or 20 brands depending on the plan. Minea includes a Brand tracker in all three plans. →
No. According to Klaviyo, email plans are based on active profiles: unsubscribed and suppressed contacts don't count. →
According to Klaviyo, if your active profiles exceed your tier, the account moves to a compliant plan at the next billing cycle. These rules apply to month-to-month customers. →
No, SMS is billed separately from email. On the Shopify App Store, the SMS plan starts at $15/month for 1,250 credits. →
As of Oct 18, 2026, Koala Inspector has a free plan with no expiry that detects the theme and apps and lets you browse products. TrendTrack offers a free Chrome extension that shows the traffic, theme and apps of the store you visit. →
Sign up for its newsletter and add a product to your cart without buying to receive its welcome emails and, if it has one, its abandoned cart flow. TrendTrack also offers a library of brand emails. →
They are estimates, and vendors present them as such. Use them to compare stores with each other, not to learn exact revenue. →
Judge.me. On its Shopify listing on Oct 18, 2026, the free plan includes unlimited product and store reviews, unlimited photo and video reviews, Google rich snippets and a reviews importer. →
As of Oct 18, 2026: Judge.me Awesome $15/month, Loox Convert $49.99/month, Okendo Essential $19/month, Yotpo Starter $15/month, Trustpilot Starter from $99/month on an annual commitment. Avis Vérifiés is custom-priced. →
According to their Shopify listings, Judge.me is available in 15 languages including French. Loox, Okendo and Yotpo are listed as English-only. Avis Vérifiés, from Skeepers, has a French-language site and offer. →
Yes, several apps support it: Judge.me includes Google rich snippets on the free plan and Google Shopping sync on Awesome, Yotpo offers Google Shopping Ads from Starter and Google seller ratings on Pro, and Avis Vérifiés presents itself as a Google Review Partner. →
Based on the pricing checked on Oct 18, 2026, on a €60 card order: about €0.97 with Mollie for a Cartes Bancaires card, €1.15 with Stripe for a standard European card, €1.33 with Mollie for a European consumer card and €2.09 with PayPal. →
It's how you avoid Shopify's third-party transaction fees: its pricing page lists 2% on Basic, 1% on Grow, 0.6% on Advanced and 0.2% on Plus when another provider processes payments. Shopify Payments rates depend on your plan. →
On Alma's pricing page on Oct 18, 2026: 3.60% excl. VAT for paying in 2 installments and 4.20% excl. VAT for paying at D+15, with no setup or monthly fees. Rates may be adjusted based on risk, and part of the fees can be shared with the customer. →
Stripe lists Klarna from 4.99% + €0.40 per successful transaction; Mollie lists Klarna in France at 4.50% + €0.35. →
According to the pricing grid Brevo published on Oct 18, 2026: Starter from €7/month, Standard from €15/month and Professional from €350/month on monthly billing, with 10% off on annual billing. The price goes up with the number of emails sent each month. →
On its Shopify App Store listing, Klaviyo shows a free plan for up to 250 contacts and a paid email plan from $20/month for 251 to 500 contacts. After that, the price follows the number of active profiles: unsubscribed and suppressed contacts are not billed. →
As of Oct 18, 2026, the old "Brevo" listing on the Shopify App Store says the app is not available. Brevo is on Shopify through the Brevo PushOwl app (email, push and SMS), with a free plan and paid plans from $19/month. →
No. On Brevo's pricing page, marketing automation and A/B testing start with the Standard plan. →
On the pricing page checked on Oct 18, 2026: Free at €0, Lite at €26/month (400 labels/month), Growth at €89/month (1,000), Premium at €164/month (10,000) and Pro at €599/month (30,000), plus €0.08 to €0.11 per label. Above the quota, each label costs €0.15 more. Shipping costs come on top. →
The Boxtal Shopify app is free ("Gratuite" plan). You pay for the shipping services you choose on the platform, per shipment. No subscription is shown on the listing. →
Sendcloud includes a custom returns portal from the Growth plan, and advanced returns management from Premium. The Boxtal Shopify app can create return labels. →
Sendcloud lists 170+ carriers on its paid plans (70+ on Free). The Boxtal app lists 15+ carriers, including Colissimo, Chronopost, Mondial Relay, Colis Privé, DHL and UPS. →
Judge.me: $15/month at most according to its pricing page. Loox: Convert plan at $49.99/month for 300 orders, plus $50 per additional 300 orders, or Unlimited at $299.99/month. Judge.me stays cheaper at every volume. →
Yes. Judge.me's free plan includes unlimited product and store reviews, including photo and video. →
Yes, a free plan up to 500 orders with review request emails, reminders and discounts for photo reviews. Video reviews are in the Convert plan, which has a 14-day free trial. →
According to its Shopify App Store listing checked on Oct 18, 2026: Starter at $10/month (50 tickets), Basic at $60/month (300 tickets), Pro at $360/month (2,000 tickets) and Advanced at $900/month (5,000 tickets). Basic, Pro and Advanced are also available annually ($600, $3,600 and $9,000 per year). →
$0.40 per ticket on Starter, $40 per additional 100 tickets on Basic and $36 per additional 100 tickets on Pro and Advanced. →
Yes, the Shopify App Store listing shows a 7-day free trial on all four plans. →
AI Agent is available as an add-on on every plan. Gorgias says you only pay when it resolves a conversation, without showing the rate on its page. →
On the Shopify App Store listing checked on Oct 18, 2026, Yotpo Product Reviews has a Free plan up to 50 monthly orders, a Starter plan at $15/month ($144/year) and a Pro plan at $119/month ($1,068/year). Paid plan pricing changes based on order volume. →
As of Oct 18, 2026, Loox is free up to 500 orders, with review requests, photo-review discounts and SEO rich snippets. Yotpo and Okendo cap their free plan at 50 orders per month. →
Judge.me: its paid Awesome plan costs $15/month at most according to its pricing page. Okendo starts at $19/month (up to 200 orders), Loox Convert at $49.99/month (300 orders included). →
The Yotpo Product Reviews Shopify App Store listing only shows English as of Oct 18, 2026. The same goes for the Loox and Okendo listings. →
Merchant fees are not shown on the pages checked on Oct 18, 2026 (Alma's Shopify App Store listing, Klarna's Shopify documentation). You need to ask each provider for a quote. →
According to its Shopify App Store listing, Alma offers pay in 2, 3 or 4 installments and pay later at D+15 or D+30. The merchant receives the full amount immediately. →
Klarna's documentation points new integrations to Shopify Payments, but France is not in the list of store countries as of Oct 18, 2026. The Klarna Payments module is limited to merchants with a direct Klarna agreement. Check your store's eligibility with Klarna. →
No. With Klarna through Shopify Payments, the options shown to the customer are decided automatically, based on factors such as the store's location and order history. →
As of Oct 18, 2026, Brevo Starter starts at €7/month (5,000 emails/month), versus $13/month for Mailchimp Essentials, $16/month for Omnisend Standard and $20/month for Klaviyo's first email tier. Brevo's automations require the Standard plan, from €15/month. →
Brevo bills by email volume. According to its pricing grid, the 5,000, 10,000 and 15,000 emails/month tiers cap at 2,500 contacts at most: for 10,000 contacts you need at least the 20,000 emails/month tier. That tier's price is not shown in the grid: check it in the calculator. →
At the first paid tier, yes: $16/month for Omnisend Standard (500 contacts) versus $20/month for Klaviyo (251 to 500 contacts). At higher volumes, both show prices in a slider: compare them at your list size. →
As of Oct 18, 2026, Brevo is on the Shopify App Store through the Brevo PushOwl app (email, push and SMS), with a free plan and paid plans from $19/month. →
On the pricing page checked on Oct 18, 2026: Free plan (50 invitations per month), Starter at $99/month, Plus at $319/month and Premium at $799/month, per domain and billed annually, plus Enterprise on quote. →
On the pricing page checked on Oct 18, 2026: Mini from €35/month for 200 orders, Starter from €69/month for 400 orders, Advanced and Premium on quote. →
Avis Vérifiés presents itself as a Google Review Partner and includes, from Starter, stars in Google results (rich snippets, Google Shopping) and the Google Seller Ratings partnership. Trustpilot describes itself as a Google-approved review platform. →
Yes. Trustpilot has an official Shopify app with a free plan, and Avis Vérifiés says it connects to Shopify, PrestaShop and Magento. →
On the pricing page checked on Oct 18, 2026: Free at $0 (250 contacts, 500 emails/month), Standard from $16/month (500 contacts, 6,000 emails/month), Pro from $59/month (2,500 contacts, unlimited emails under fair use) and Custom on quote above 150,000 active profiles. Paying 3 months upfront saves 30%. →
Yes, with no time limit and no credit card: 250 contacts, 500 emails and 500 web push notifications a month. Omnisend branding is required on it. →
SMS is billed per message, by country and volume. In the US, the pricing page shows $0.009 to $0.007 per SMS depending on the amount purchased. →
Both have a free plan with 250 contacts and 500 emails a month. The first paid plan starts at $16/month on Omnisend (Standard, 500 contacts) versus $20/month on Klaviyo (Email, 251 to 500 contacts). Omnisend includes web push, Klaviyo sells SMS as a separate plan. →
On the Shopify App Store listing checked on Oct 18, 2026, the Reviews product is free up to 50 orders a month, then Essential at $19/month (200 orders), Growth at $119/month (1,500 orders) and Power at $299/month (3,500 orders). Loyalty, referrals, quizzes, surveys and the full platform are quote-based. →
Yes, the Reviews product has a Free plan up to 50 orders a month, with automated review requests, display widgets, Google rich snippets and moderation. Paid plans come with a 14-day trial. →
Yes, the Shopify listing includes Klaviyo, Gorgias, Postscript, Meta, Google, TikTok, Shopify Flow and Shopify POS among its integrations. Email and SMS integrations are listed in the Power plan of the Reviews product. →
Judge.me costs at most $15/month according to its pricing page and focuses on reviews. Okendo charges by order volume and adds loyalty, referrals, quizzes and surveys in the same platform. →
It depends on your ticket-to-agent ratio. Gorgias bills per ticket (Basic: $60/month for 300 tickets, unlimited agents). Zendesk bills per agent (Suite Team: $55/agent/month on annual billing). With 5 agents and 300 tickets, Gorgias Basic costs $60 versus $275 for Zendesk Suite Team. →
Yes, through the Zendesk app published on the Shopify App Store, which lets you process refunds and cancellations from the Zendesk Support sidebar. →
Zendesk includes AI agents in its plans, with 5 automated resolutions per agent per month (10 on Suite Professional), then $1.50 or $2 per resolution. Gorgias offers its AI Agent on every plan, paid per resolution, without showing the rate. →
According to Loop's pricing page on Oct 18, 2026: Essential from $155/month and Advanced from $340/month. Loop also offers Checkout+, presented as free, with domestic return labels for the US and Canada. →
On its Shopify listing on Oct 18, 2026: Premium at $147/month with 110 returns included per month ($1.25 per extra return) and Pro at $297/month with 300 returns included ($0.90 per extra return). Enterprise is custom-priced. 14-day free trial. →
ReturnGO: its Premium plan includes 2 languages and its Pro plan unlimited languages. Loop's Shopify listing shows English as the app's only language. →
According to the NRF and Happy Returns report released on Oct 15, 2025, returns account for 15.8% of annual US retail sales and about 19.3% of online sales. These figures cover the US market. →
Yes: in the same study, 82% of consumers say free returns are a major purchase consideration, and 71% say they are less likely to shop with a retailer again after a poor returns experience. →
On Shopify, Loop steers customers toward exchanges or store credit instead of refunds, and ReturnGO lets customers exchange directly in the store with Shop Now incentives. →
A review app like Loox, built for Shopify, collects photos and videos with well-timed requests and incentives. →
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