# Sendcloud vs Boxtal

URL: https://ecomradar.co/en/shipping/sendcloud-vs-boxtal/
Updated: 2026-10-18 · Author: Robin Pautigny · Publisher: Radar Ecom (Refine)

> **Sendcloud** is subscription shipping software (free, then €26 to €599/month plus €0.08 to €0.11 per label) with 170+ carriers, support for your own carrier contracts and a returns portal from the Growth plan. **Boxtal** is a French multi-carrier platform whose Shopify app is free: you pay for shipping per parcel, at rates negotiated on its customers' combined volume. Boxtal to start without a subscription, Sendcloud when you want to automate and brand tracking and returns.

## Head to head

| Criterion | **Sendcloud** | **Boxtal** |
| --- | --- | --- |
| Positioning | Subscription shipping software | Multi-carrier platform, shipping paid per parcel |
| Software price | Free, then €26 to €599/month + €0.08 to €0.11/label | Free Shopify app |
| Carriers | 70+ on Free, 170+ on paid plans | 15+ (Colissimo, Chronopost, Mondial Relay, Colis Privé, DHL, UPS…) |
| Your own carrier contracts | Yes, from Lite | Not specified |
| Negotiated rates | Yes (the only option on Free) | Yes, pooled on its customers' volume |
| Label printing | Yes | Yes, including bulk printing |
| Shipping rules | 5 (Lite), 10 (Growth), unlimited (Premium, Pro) | Yes (shipping rules, carrier selection) |
| Tracking notifications | Email, SMS, WhatsApp from Lite | Real-time tracking, email notifications |
| Returns | Returns portal from Growth, advanced returns from Premium | Return labels |
| Pickup point map | Not specified on the pricing page | Yes, on the order confirmation page (and at checkout on Shopify Plus) |
| Integrations | 100+ platforms, including Shopify, WooCommerce, Amazon, eBay | Shopify, WooCommerce, PrestaShop, Wix, Amazon, Cdiscount, ManoMano, Etsy, TikTok Shop… |
| Support | Email and chat for everyone, phone from Growth | Single customer service for all carriers |

Sources: [Sendcloud pricing page](https://www.sendcloud.com/fr/tarifs/), [Boxtal Shopify App Store listing](https://apps.shopify.com/boxtal?locale=fr), [Boxtal e-merchant services](https://www.boxtal.com/fr/fr/services-ecommercants) and [Boxtal website](https://www.boxtal.com/fr/fr/), checked on Oct 18, 2026.

## Sendcloud pricing

| Plan | Price | Labels included | Price per label | Users | Connected stores |
| --- | --- | --- | --- | --- | --- |
| Free | €0 | 600 shipments/year | Labels paid individually | 1 | 2 max. |
| Lite | €26/month | 400/month | €0.11 | 3 | 3 max. |
| Growth | €89/month | 1,000/month | €0.10 | 5 | 5 max. |
| Premium | €164/month | 10,000/month | €0.09 | 10 | Unlimited |
| Pro | €599/month | 30,000/month | €0.08 | Unlimited | Unlimited |

Pricing checked on the [Sendcloud pricing page](https://www.sendcloud.com/fr/tarifs/) on Oct 18, 2026. Above the monthly quota, each label costs €0.15 more (€0.26 on Lite). The page offers 25% off with annual billing but doesn't say whether the displayed prices are monthly or annual billing: check when you sign up. The Pro plan goes through a sales expert. Shipping costs come on top in every case.

### What it costs at your volume

Calculated from the displayed prices, excluding shipping costs:

| Monthly volume | Sendcloud plan | Calculation | Software cost |
| --- | --- | --- | --- |
| 300 labels | Lite | €26 + 300 × €0.11 | €59/month |
| 800 labels | Lite (overage) | €26 + 400 × €0.11 + 400 × €0.26 | €174/month |
| 800 labels | Growth | €89 + 800 × €0.10 | €169/month |
| 3,000 labels | Premium | €164 + 3,000 × €0.09 | €434/month |

At 800 labels a month, Growth is already cheaper than Lite with overage, and it adds the returns portal and the custom tracking page.

On the **Boxtal** side, the Shopify listing shows no subscription: the app is free and you pay each shipment at the chosen carrier's rate. The [Boxtal website](https://www.boxtal.com/fr/fr/) also offers insurance from €0.85 per shipment and parcel pickup from your premises, with no commitment.

## Sendcloud in detail

**Sendcloud** is shipping software: you connect your store, print labels with 170+ carriers and automate with shipping rules. According to the [pricing page](https://www.sendcloud.com/fr/tarifs/):

- **Free**: to get started, with Sendcloud's negotiated rates only and limited features.
- **Lite**: your own carrier contracts, tracking notifications by email, SMS and WhatsApp in 2 languages.
- **Growth**: custom tracking page with promotions, custom returns portal, notifications in 8 languages, automatic review requests, phone support.
- **Premium**: advanced returns management, tracking page analytics.
- **Pro**: everything in Premium, dedicated account manager.

## Boxtal in detail

**Boxtal** is a French multi-carrier shipping platform, based in Paris according to its [Shopify listing](https://apps.shopify.com/boxtal?locale=fr). It says it negotiates rates using the volume of its 30,000 active customers ([Boxtal website](https://www.boxtal.com/fr/fr/)). What the app and website highlight:

- **Shipping hub**: connectors import orders from your store and marketplaces into one place.
- **Labels**: creation, bulk printing, packing slips, return labels, insurance.
- **Automation**: shipping rules, carrier selection, parcel dimensions.
- **Unified tracking**: real-time tracking and email notifications.
- **Multi-carrier pickup point map** (Mondial Relay, Relais Colis, Chronopost, UPS Access Point, Colis Privé, DHL) to embed in your store.
- **Pickup** of parcels from your premises, whatever the carrier.

The app is available in French and English.

## Which one to choose

- **You're starting out or ship little**: Boxtal lets you ship with no subscription, at negotiated rates, with a pickup point map. Sendcloud's Free plan is also an option, limited to Sendcloud rates and 600 shipments a year.
- **You already have carrier contracts**: Sendcloud accepts them from the Lite plan.
- **You want branded tracking and a returns portal**: Sendcloud from Growth.
- **You also sell on French marketplaces** (Cdiscount, ManoMano, Leroy Merlin, Darty…): Boxtal lists these connectors on its [e-merchant services page](https://www.boxtal.com/fr/fr/services-ecommercants).

See also our roundup of the [best e-commerce shipping software](/en/shipping/best-ecommerce-shipping-software/).

## FAQ

**How much does Sendcloud cost?**

On the pricing page checked on Oct 18, 2026: Free at €0, Lite at €26/month (400 labels/month), Growth at €89/month (1,000), Premium at €164/month (10,000) and Pro at €599/month (30,000), plus €0.08 to €0.11 per label. Above the quota, each label costs €0.15 more. Shipping costs come on top.

**Is Boxtal free?**

The Boxtal Shopify app is free ("Gratuite" plan). You pay for the shipping services you choose on the platform, per shipment. No subscription is shown on the listing.

**Which one handles returns?**

Sendcloud includes a custom returns portal from the Growth plan, and advanced returns management from Premium. The Boxtal Shopify app can create return labels.

**Which one has more carriers?**

Sendcloud lists 170+ carriers on its paid plans (70+ on Free). The Boxtal app lists 15+ carriers, including Colissimo, Chronopost, Mondial Relay, Colis Privé, DHL and UPS.