The best returns & support tools
Returns, exchanges and customer support tools for Shopify and other platforms.
All articles
Returns & supportComparison
The best returns management apps for Shopify
Loop, ReturnGO, Gorgias: which tools do the best job of automating returns and pushing exchanges over refunds.
Oct 13 · 10 min
Returns & supportReview
Gorgias review: pricing, pros and cons, alternatives
Gorgias, the helpdesk for Shopify stores: how it works, per-ticket pricing, limitations and alternatives like Zendesk.
Oct 10 · 6 min
Returns & supportHead-to-head
Gorgias vs Zendesk for ecommerce
A helpdesk built for Shopify or a general-purpose support platform: Gorgias and Zendesk compared on price, integration and automation.
Oct 4 · 8 min
Returns & supportHead-to-head
Loop vs ReturnGO
Two Shopify returns management apps compared: exchanges, store credit, price and target customer.
Oct 3 · 7 min
Returns & supportGuide
How to reduce your online store's return rate
Size guides, photos, reviews, exchanges instead of refunds: 6 practical levers to bring returns down.
Sep 30 · 9 min